Privacy Policy

Clare’s Cat Care Privacy Policy

Clare’s Cat Care (“I” “me”) understands that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits the website clarescatcare.co.uk  (“my site”) and will only collect and use personal data in ways that are described here and in a way that is consistent with my obligations and your rights under law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of my site. If you do not accept and agree with this Privacy Policy, you must stop using my site immediately.


Information About Me

My site is owned and operated by Clare L. Hughes


Postal Address: Chestnut Cottage, Church Hill, Wistow, Selby, YO8 3UU


What Does This Policy Cover?

This Privacy Policy applies only to your use of my site. 


What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is any information about you that enables you to be identified. This covers information such as your name and contact details. 


What Are Your Rights?

Under the GDPR, you have the following rights, which I will always work to uphold:


  1. The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me to find out more or to ask any questions.

  2. The right to access the personal data I hold about you.

  3. The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me to find out more.

  4. The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I have. Please contact me to find out more.

  5. The right to restrict (i.e. prevent) the processing of your personal data.

  6. The right to object to me using your personal data for a particular purpose or purposes.

  7. The right to data portability. This means that, if you have provided personal data to me and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business.

  8. Rights relating to automated decision-making and profiling (please note: I do not use your personal data in this way).


For more information about my use of your personal data or exercising your rights as outlined above, please contact me.


Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.


If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


What Data Do I Collect?

Depending upon your use of my site, I may collect some or all of the following personal and non-personal data:


  • Name;

  • Address;

  • Email address;

  • Telephone number;


How Do I Use Your Personal Data?

Under the GDPR, I must always have a lawful basis for using your personal data. This may be because you have consented to my use of your personal data, or because it is in my legitimate business interests to use it. Your personal data will be used for the following purposes:


  • Supplying my services to you. Your personal details are required in order for me to enter into a contract with you.

  • Personalising and tailoring my services for you.

  • Communicating with you which may include responding to emails or calls from you.

  • Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time.


With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email with information and offers on my services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.


How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.


How and Where Do You Store or Transfer My Personal Data?

I will only store or transfer your personal data in the UK or in GDPR-compliant email marketing systems. This means that it will be fully protected under the GDPR.


Do You Share My Personal Data?

Where personal information is shared with a managed service provider, I do not authorise them to use or disclose your personal data except in the provision of the service that they have been engaged to supply or to comply with legislation. In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


How Can I Control My Personal Data?

In addition to your rights under the GDPR, when you submit personal data via my site, you may be given options to restrict my use of your personal data.


Can I Withhold Information?

You can access my site without providing any personal data at all.


How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown below. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding. I will respond to your subject access request within one month of receiving it.


How Do I Contact You?

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:


Email address: clarescatcare@outlook.com


Postal Address: Chestnut Cottage, Church Hill, Wistow, Selby, North Yorkshire, YO8 3UU 


Changes to this Privacy Policy

I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted on my site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of my site following the alterations. I recommend that you check this page regularly to keep up-to-date.


What to do if you are unhappy with how we handle your data

If you are not happy with how I handle your data or wish to complain, please contact the UK Regulator, the ICO https://ico.org.uk/concerns/handling/.